Problem

Sometimes when submitting a problem, we need to have more information for reproducing the problem


Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

You may want to use a panel to highlight important steps.
  1. Goto Logging and Profiling page or type <g> <g> Logging and Profiling


  2. Click on Configure logging level for another package.
  3. Enter eu.toimproveit.saml as package name and select Logging Level to DEBUG

Reproduce the problem

and then create a support zip and attach it to the ticket

https://confluence.atlassian.com/support/create-a-support-zip-790796819.html


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